Akacia System: Design Your Way to Success

As the first step of their customer-centric approach toward designing a website, Akacia System ascertains the requirements of clients and designs a prototype or a mock-up site to bridge the gap between them and their clients. “Our customers' success is our success,” says Tim.

For clients operating their businesses globally, the website content should be in the local language to fit into the local market and alongside, the brand consistency has to be maintained. Traditional CMS can support only a few language versions of a website whereas Akacia System supports multilingual CMS synchronization to manage a multilingual website and maintain uniformity in the look and feel of the sites. An administrator in the headquarters can key in a new product specification that reflects in other language sites. Apart from this, a local administrator with limited authority can also maintain their local language site, based on their market requirements.

Akacia System boasts of a client roster that has some of the biggest names in the industry like Shiseido, Omron Industrial Automation, TSMC, and AU Optronics among others. The company is also the proud recipient of several awards such as The Excellent Enterprise Award for High- Quality Service, Honor Award of Golden Peak Award Selection, Honor Award of Golden Torch Award Selection, and Model of Entrepreneurs Award.

Akacia System’s capabilities can be best brought to light when they succeeded in getting more visibility for Shiseido, a Japanese cosmetic company. Shiseido’s products were available only at physical counters and the company wanted to expand their presence. With prior experience in the IPTV industry, Akacia System is an expert of hardware, middleware and software integration and could provide the much-needed assistance. Akacia System's team developed an online to offline (O2O) platform to Shiseido which integrated their existing chaos CRM, POS, ERP system and social medias. The O2O marketing platform smooth the consuming process and feed an personalized message and service accordingly to enhance customer experience. Sheisdo has reached out a younger and wider target audience and keep engaging with customer actively. Even though Akacia System is a project-based organization, the team seeks to build a long-term trustworthy relationship with their customers as they gear toward rapid expansion in the coming decade. There are also plans on the anvil to develop a new product, either an online service or a physical product that is all set to usher in a new era in the web design and development arena.